Shipping & Returns


Each item is regally packaged and shipped. Expedited delivery is not available.

Please allow 24-48 business hours for processing (Monday- Friday). Deliveries are handled by USPS. Once items are shipped , you will receive confirmation and tracking number via email.

*TallHeiress is not responsible for any missing/stolen packages once delivered.

 Returns/Exchange policy

There is a 7 day Refund/Exchange policy from date of delivery. Exchanges are accepted for a bigger or smaller size (one exchange permitted).

To be eligible for a Refund/Exchange, your item must be in the same condition that you received it. Unworn or unused, with tags, and in its original packaging.

Shipping costs associated with initial returns/exchanges are covered.

To start an exchange, contact us at If your exchange request is accepted, we’ll contact you with further instructions ( how and where to send item).  Items sent back without first requesting an exchange will not be accepted.

Please contact us with any questions at

Damages and Issues 

Please inspect your order upon receipt and contact us immediately if any issue arises.

Exceptions / non-returnable items

Unfortunately, we cannot accept exchanges or returns on sale items or gift cards.